Ticket Refund under EU Legislation

"Roland Perry" <roland DeleteThis @perry.co.uk> wrote in message
news:vfzqgEB2oJgHFAD2@perry.co.uk...
> In message <5ubj7kF1h2n2gU1 DeleteThis @mid.individual.net>, at 08:53:26 on Sun, 6 Jan
> 2008, tim..... <tims_new_home DeleteThis @yahoo.co.uk> remarked:
>>I accept that you got a bad deal, but when they lose a letter it is pretty
>>obvious that you have to wait for them to find it (or not).
>>
>>Losing the tracking information for a recorded item just doesn't come into
>>that category.
>
> How do RM know that they've delivered the letter, but lost the tracking
> information - rather than that they've lost the letter?

They (and you) don't. But it doesn't matter, if you can't prove to the
company that they have signed for delivery they might deny having received
it, even if the have, so you have to send it again. It's only a letter, how
hard is this?

> Why don't you have to wait a similarly long time for them to find the
> letter (or not)?

Because the returned letter is of no value to you. It's the proof of
acceptance that has the value.

tim